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Natural stones, as the name implies, are products of nature. Any variations in texture, color, veining, and pattern must be accepted. These differences and disparities are part of what makes the stone beautiful, and you should not consider them as flaws.

Purchasing our product implies that you acknowledge that natural stones vary in pattern, texture, and color. The actual stone delivered may differ from the sample or picture(s) shown. You also acknowledge that natural stone ordered at a later date may be more expensive and there is no guarantee it will match the original stone.

All samples provided are to give you an overall idea of the variation in veining and color variation. Most of our samples are 4" x 4" or 6" x 6." HB Supplies does not provide full size (16x16, 18x18 or 24x24 or any other size) samples unless you make special arrangements with us.

No returns, refunds or exchanges after 60 days following the order receipt date will be accepted.

HB Supplies is not responsible for any cracks stains, breakage, or fissures that may occur after you accepted and installed the tiles while in good condition.

HB Supplies reserves the right to make any changes to this Natural Stone Disclaimer and to other terms and conditions set within this site at any time, without giving prior notice.

All product images and pictures on our website are put in place to give you a general idea about the color and veining variations in the stone and/or product. Misconceptions sometimes occur because of the following reasons:

Natural Stone usually varies from one shipment to the other.

Due to changes in lighting, a product may appear different in pictures than it does in real life.

Computer monitors sometimes interpret colors differently.

We are always working to improve our pictures to make them as best as possible. Due to the difficulty of capturing all of the details and finishes for our sizable selection of products, we encourage all customers to request samples and pictures of our current lot for the product(s) of interest.

We are here to help, please feel free to contact us toll free at 01164971179 or sales@hbspecialistsupplies.com 

Important Notice

Please Note
We currently have a complete power failure, please send e-mails for enquiries and we will respond once power is back up and running - this has also affected our telephone lines