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Our delivery days are Monday - Friday, our shop is open for collections on Saturdays but we do not offer delivery on this day.

Delivery usually takes place within 1-5 working days. To confirm an accurate lead time for a product or book a next day delivery, please contact a member of our sales team. Once you have placed your order, our courier will contact you to arrange a suitable delivery date before attempting to deliver.

Our ‘Standard Delivery’ is a one man kerbside delivery service, which includes offloading the crate/s/pallets from the vehicle via tail-lift and manoeuvring the crate/s to a hard standing level area (kerbside, or driveway constructed from tarmac, block paving or concrete) using a manual pallet trolley.

The driver may require assistance offloading, please have someone on site to assist if necessary. Unfortunately our drivers are unable to deliver on to a gravel drive or sloping surface unless local and this will be delivered via our hiab service..

If you have special delivery requirements, specialist vehicles can be arranged. Please contact our sales team for further information at sales@hbspecialistsupplies.com 

Single orders of the smallest items will be delivered by Courier.

In each case the website www.hbspecialistsupplies.com will automatically indicate the most appropriate delivery method, based on your planned purchase.

We endeavour to give as much information as possible in respect to weight and size of our products, however, please contact our sales team if you are unsure.

If the goods are lost or damaged in transit, please let us know promptly by contacting us on 0116 497 1179. So we have all the relevant information please follow your call up with written confirmation via email to sales@hbspecialistsupplies.com

Important Notice

Please Note
We currently have a complete power failure, please send e-mails for enquiries and we will respond once power is back up and running - this has also affected our telephone lines