Order Related

On most of our products we offer delivery within 1-5 Working days. This can vary on product availability. If you want to know more please contact our sales team on 01455 201 750

We are able to take back full unopened goods but we will have to charge you with the cost of collection depending on where you are and what the product is. If you are unsure of how much product you need please email our team at sales@hbspecialistsupplies.com or call 01455 201 750 and our sales team will gladly help.

Products can be returned as long as they are unopened/undamaged. Returning a product will incur a return delivery fee, normally the same cost as your original delivery.

There won't be a quantity discount automatically added. If you a require a large number of materials then please either contact us via the live chat service, email or by phone. 01455 201 750 - sales@hbspecialistsupplies.com

Delivery

Access may be needed for a rigid lorry (up to 20ft) otherwise additional delivery charges may be made. For larger orders alternative delivery methods can be arranged. Please call our office to discuss any delivery requirements or for clarification.

All Deliveries will be made using a lorry with tail lift and pallet truck or a courier van. Leicestershire deliveries will be made using our own crane offload lorry. The tail lift can only lower onto solid level ground; no slopes, gravel, grass or mud tracks. The pallet truck can only move on flat hard standing ground, either concrete or tarmac are most suitable. Please note the driver will leave your order to the nearest practical point of access. This is likely to be ‘kerbside’.

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